Blue Jean Restoration Guarantee & Revival Services
Blue Jean Restoration Guarantee:
Our unique brand calls for dedication to our customers and offering distinctive services geared toward exceeding industry expectations. One of the awesome rewards of purchasing your Ivory Couture Premium Denim is our 1 year complimentary Blue Jean Restoration guarantee. Our 1 Year Complimentary Blue Jean Restoration Guarantee is a free service offered to our customers for the first full year after purchase made online or at authorized retail locations. All rivets and buttons are covered for free replacement for the life of the jeans.
Blue Jean Revival Services:
After your jean's 1 Year Complimentary Blue Jean Restoration Guarantee expires, customers may take advantage of our jean revival services. Our Blue Jean Revival Services allows our customers to have rips, tears, fraying hem, loose threads, destruction holes, and pocket bag hole repaired professionally at a fair price. Please refer to chart below or contact customer service for repairs not listed.
Jean Restoration / Revival Mail-in Instructions:
Please be certain to follow the specified shipment instructions listed below. It is critical that all denim must arrive at our corporate offices throughly cleaned with detergent and water are of bodily fluids and stains. *Note, if instructions are not adhered to,
jean restoration and or revival will not be done and garment will be returned to sender.
Email at least two photos of requested/need service with specified area of restoration / revival area to email@example.com
A response email will be sent within 3-5 business days with price quote and return shipment cost.
Ship jeans prepaid and insured to the address listed in the email response.
Once your jeans are received for restoration / revival services, you will receive a confirmation email with estimated return date.
For questions or concerns throughout the restoration / revival process, please fell free to email us or contact customer service toll free.
**THE BLUE RESTORATION GUARANTEE / BLUE JEAN REVIVAL SERVICES ONLY DENIM JEAND AND SHORTS.
**RETURN SHIPPING IS CHARGED FOR ALL MAIL-IN REPAIRS, INCLUDING JEANS INELIGIBLE FOR SERVICE DUE TO INADEQUATE CLEANLINESS, AND REPAIRS DECLINED BY THE CUSTOMER.