Blue Jean Restoration Guarantee & Revival Services

Blue Jean Restoration Guarantee:

 

Our unique brand calls for dedication to our customers and offering distinctive services geared toward exceeding industry expectations. One of the awesome rewards of purchasing your Ivory Couture Premium Denim is our 1 year complimentary Blue Jean Restoration guarantee.  Our 1 Year Complimentary Blue Jean Restoration Guarantee is a free service offered to our customers for the first full year after purchase made online or at authorized retail locations. All rivets and buttons are covered for free replacement for the life of the jeans.

Blue Jean Revival Services:

After your jean's 1 Year Complimentary Blue Jean Restoration Guarantee expires, customers may take advantage of our jean revival services. Our Blue Jean Revival Services allows our customers to have rips, tears, fraying hem, loose threads, destruction holes, and pocket bag hole repaired professionally at a fair price. Please refer to chart below or contact customer service for repairs not listed.

Jean Restoration / Revival Mail-in Instructions:

Please be certain to follow the specified shipment instructions listed below. It is critical that all denim must arrive at our corporate offices throughly cleaned with detergent and water are of bodily fluids and stains. *Note, if instructions are not adhered to,

jean restoration and or revival will not be done and garment will be returned to sender.

  1. Email at least two photos of requested/need service with specified area of restoration / revival area to info@ivorycoutureclothingco.com

  2. A response email will be sent within 3-5 business days with price quote and return shipment cost.

  3. Ship jeans prepaid and insured to the address listed in the email response.

  4. Once your jeans are received for restoration / revival services, you will receive a confirmation email with estimated return date.

  5. For questions or concerns throughout the restoration / revival process, please fell free to email us or contact customer service toll free. 

 

**THE BLUE RESTORATION GUARANTEE / BLUE JEAN REVIVAL SERVICES ONLY DENIM JEAND AND SHORTS.

**RETURN SHIPPING IS CHARGED FOR ALL MAIL-IN REPAIRS, INCLUDING JEANS INELIGIBLE FOR SERVICE DUE TO INADEQUATE CLEANLINESS, AND REPAIRS DECLINED BY THE CUSTOMER.

Holes the size of a quarter or smaller:

$5.00

Holes larger than a quarter to the size of a business card:

$10.00

Holes larger than a business card to 5" (patches may be added if preordered):

$20.00 - 25.00

Holes larger than 5" or Custom:

Call Customer Service

Pocket Holes:

$15.00

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We are dedicated to making sure that every pair of jeans sold is of the highest quality and our customer gets ultimate joy out of wearing Ivory Couture Premium Denim for many years! Click here to find out about our Blue Jean Restoration Guarantee & Revival Services.

Want to save our plant donate to a conscious cause and receive a discount while doing those things? Join the #denimrevolution and make a difference! Ship us your old jeans, we'll donate them to Blue Jeans Go Green and for you donation get $10 off your next purchase of Ivory Couture Premium Denim!

Click here to redeem your $10 off coupon.

  • Ivory Couture Denim
  • Ivory Couture Denim

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